Mindaugas Kezys

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193 Stories by Mindaugas Kezys

Competitor meltdown and importance of proper AI Agent configuration

A visitor opened our website chat last week, said he was running a rival switch, and asked how Kolmisoft compares. It started normally. Five...
0 5 min read

VoIP Business Glossary

VoIP has its own vocabulary. Most operators already know the basic words. The harder part is understanding what these words mean in daily operations,...
0 23 min read

VoiceAI Introduction

Turn any DID into a 24/7 virtual assistant. Configure it in minutes, sync from MOR, monitor in real time. VoiceAI is Kolmisoft’s managed platform...
0 5 min read

M4 Development Update

API API: drop active calls — added REST drop_active_calls API to terminate active calls. API v2 authentication — added REST /api/v2/auth/token, /api/v2/auth/refresh, /api/v2/auth/logout, and...
0 3 min read

MOR (Big) Development Update

API ip_authentication on provider_update — API provider_update accepts ip_authentication (0/1); enabling clears login/password, disabling requires login to avoid “Provider should have login”. subscription_create API...
0 13 min read

VitalPBX + MOR Integration: Route Inbound DIDs and Bill Outgoing Calls

Looking to combine the flexibility of VitalPBX with the billing power of MOR Softswitch? In this guide, you’ll learn how to: Assign and route...
0 2 min read

How to Forward DID Calls from MOR to 3CX: Complete Setup Guide

In today’s interconnected VoIP environment, being able to seamlessly integrate different systems is crucial for effective telecommunications management. One common requirement is forwarding Direct...
0 1 min read

How to Connect 3CX with MOR Softswitch for Outgoing Calls and Billing

In this video guide, we walk you through the process of integrating the 3CX phone system with the MOR Softswitch to enable seamless outgoing...
0 1 min read

Voice Gateway Business in Developing Markets: Challenges and Opportunities

As the telecommunications industry evolves globally, we recently had an enlightening conversation with a client operating the international voice gateway in a West African...
0 1 min read