What to include in a service agreement
Despite everyone’s best intentions, sometimes in business, it’s difficult for all parties to understand precisely what the others want. This is often a source of tension and dissatisfaction. Creating a service agreement sidesteps this problem in two key ways: firstly it allows for all parties to clearly define in writing their exact expectations for a relationship; secondly, if something were to go wrong, it provides recourse and a clear template for action.
Let’s meet in Atlanta, US at ITW 2019!
Our booth: E3079
We are happy to announce MOR X14 release. Changes are bellow:
Together with MOR X14 release, this huge update to the softswitches (MOR X14 and M2) brings automation in reporting.
It allows creating Templates for various forms of Aggregates Reports and then allows sending these reports on predefined schedule by email.
Just happy how our support performs. Way to go Team!
Together with MOR X14 and in M2 we are reintroducing Tariff Conversion functionality. It allows converting Tariff file to the MOR/M2 acceptable CSV format ready to import.
The greatest benefit this functionality provides is time-saving converting your raw Tariff files (Rate sheets) to the format which can be imported directly into MOR/M2 switch.