Mindaugas Kezys

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180 Stories by Mindaugas Kezys

Your partner’s invoice and your CDRs disagree

The supplier PDF is 570 EUR above Last Calls for the same month. Finance wants to pay or to withhold. Pair their call file...
0 4 min read

How VoIP providers get drained in 30 minutes

You open Last Calls on a Monday and a prepaid balance is gone. Or a postpaid account with unlimited credit spent half an hour...
0 5 min read

Introducing CDR export files on the server

A template export can stay on the server. You download it from CDR export files, and the email carries a link. The archive is...
0 6 min read

Why a dialer gets 503s when channels are still free

You start a predictive campaign. The trunk still shows free channels. A second later the dialer log fills with SIP 503 and congestion, and...
0 5 min read

Origin-based rating: two prices, one prefix

Suppliers list prefix 356 twice on a Malta deck. You pay one price when the caller is inside the European Economic Area. You pay...
0 4 min read

Your minutes and theirs will not match

Same call, different billed seconds. A billing increment mismatch (60/60 vs 1/1) is the usual cause. Compare one CDR before the monthly dispute.
0 4 min read

Calls per second vs concurrent calls

Calls per second and concurrent calls are separate trunk limits. A dialer can hit the setup rate while the channel count is still low.
0 5 min read

2026 September Development Update

MOR adds a one-call anonymous dial prefix, voicemail greeting upload, and CDR exports you can download from the server. The API can edit a...
0 4 min read

Your Firewall Passed. Your Balance Didn’t.

Stolen SIP credentials look like a real customer. Credit limits, live prepaid cut-off, and spend alerts stop fraud that Fail2Ban never sees.
4 min read