Kolmisoft Blog

Introducing CDR export files on the server

A template export can stay on the server. You download it from CDR export files, and the email carries a link. The archive is...

Mindaugas Kezys
Sep 30, 2026 6 min read

You start a predictive campaign. The trunk still shows free channels. A second later the dialer log fills with SIP 503 and congestion, and...

Mindaugas Kezys
Sep 30, 2026 5 min read

Suppliers list prefix 356 twice on a Malta deck. You pay one price when the caller is inside the European Economic Area. You pay...

Mindaugas Kezys
Sep 29, 2026 4 min read

Same call, different billed seconds. A billing increment mismatch (60/60 vs 1/1) is the usual cause. Compare one CDR before the monthly dispute.

Mindaugas Kezys
Sep 28, 2026 4 min read

Calls per second and concurrent calls are separate trunk limits. A dialer can hit the setup rate while the channel count is still low.

Mindaugas Kezys
Sep 26, 2026 5 min read

MOR adds a one-call anonymous dial prefix, voicemail greeting upload, and CDR exports you can download from the server. The API can edit a...

Mindaugas Kezys
Sep 26, 2026 4 min read

Stolen SIP credentials look like a real customer. Credit limits, live prepaid cut-off, and spend alerts stop fraud that Fail2Ban never sees.

Mindaugas Kezys
Sep 11, 2026 4 min read

You set the wholesale Reseller Rate. Your Reseller sets the retail Owner Rate. MOR bills both on the same answered inbound call, so inbound...

Mindaugas Kezys
Sep 2, 2026 6 min read

The main MOR change is DID billing for Resellers. You can sell inbound DID through Resellers and keep a wholesale margin: you set what...

Mindaugas Kezys
Sep 2, 2026 4 min read