Dashboard Addon

We are introducing new Dashboard Addon – which allows to view your softswitch data in nice and presentable way.

Currently it is in the beginning of the development so only basic Active Calls and Web Monitoring functionality is present.

We will expand it and add new functionality based on our Client’s feedback.


Only small number of Clients can request to test/use it for 6 months for selfcost price.

Be quick to reserve your copy NOW!


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Ensure VoIP business emails are not marked SPAM with this simple tool

Your business might be sending various emails – transactional, promotional or sales or support related email to prospects and customers. Sometimes, you might have noticed that the recipient never opens your email. Have you ever questioned why? Most of the times, emails land in SPAM and are unnoticed. Today, business email servers like Google, Outlook and other email service providers have set up algorithms that automatically mark the business email as SPAM when certain standards are not followed. And then, your customer or valuable prospect never get to see your valuable email. In this post, we shall address this serious problem using a simple tool.

It is often difficult for small businesses to hire an in-house IT expert full-time. It is also quite common that in-house IT experts expertise is something other than email. The best way to overcome such limitations in such a case is to use third-party cloud services for optimal email routing. Such a cloud email service could be utilized for channeling the business email to land in the inbox. Continue reading

Development Overview (Sprint #159-166)







  • Proxy support to extend system capacity several times
  • Calls by Clients -> Detailed page
  • Added additional columns in Last Calls (Answer Time, End Time, PDD and Terminated by)
  • CDR Export emails are sent every 10min now (was every 1h)
  • Option to not show currencies in XLSX invoices to allow formulas with amounts
  • Terminator is able to see call price if call is terminated over him
  • Now possible to have prefixes starting with letters (not only numerical)
  • Added option to Skip Failover Routing Group – if it is not necessary to use this Group
  • Added second Dial Peer TP ordering priority for even more advanced and versatile routing logic
  • LegB Call-ID same as LegA for easier Call Leg mapping and troubleshooting


Support System

  • New functionality under the name Direct Contact – choose the country you are interested in and you will be able to contact (anonymously) our Clients from that country

Development Overview (Sprint #153-158)




  • Greatly improved Codec Negotiation to enforce same codec to avoid Transcoding
  • Double increase on Dial Peer selection speed
  • Added filter by Destination Groups to the Hangup Cause Report
  • Option to set how many hours to wait after midnight to start generate user invoices (for cases when users are in various time-zones)
  • Option to Disable SIP URI encoding
  • Multi-server PCAP support
  • New fields to the Call Info page: Answer Time, End Time, Terminated By, PDD
  • New fields to the CDR Export Template: Calls ID, UniqueID, Answer Time, End Time, Terminated By, PDD
  • Core recompile procedure which completes without stopping calls on Multi-Server systems
  • Aggregates and Calls By Client reports now include PDD
  • Freeswitch internal DB in RAM to increase speed on HDD and save SSD
  • Option to take Destination from INVITE request

Development Overview (Sprint #140-145)

  • [MOR] Added SIP Session Timers setting for Devices and Providers
  • [MOR] New Device setting Delete Voicemail after sending it allows to delete Voicemail from server after it is sent to Email
  • [MOR] New Alerts parameter Registration allows to monitor SIP Device and Provider registrations. Allows to receive email or take action when Device/Provider registration goes down
  • [MOR] Added comment field in Recordings list for simple Users. Now Users and Admin have separate comment fields for Recordings
  • [MOR] When listening to a recording its row will turn green as an indicator that the recording was listened
  • [MOR] New feature CDR Export Template allows to create templates with specific columns for CSV files. These templates can be used to export CDRs from Last Calls
  • [MOR] New User setting Show Stats from User perspective allows to hide intermediate Call attempts (when LCR contains multiple Providers) for simple User. Only single CDR per Call will be shown to User
  • [MOR] Now Partners can create Services for own Resellers
  • [MOR] SMS Tariffs have been reworked. Now Wholesale VoIP Tariffs are used to send SMS. This allows to export/import Tariffs from CSV
  • [MOR] Optimized Active Calls page for better system peformance
  • [MOR] New feature Provider Contant Info allows to store additional information (such as Company name, Address, etc.) for each Provider
  • [MOR] New setting Change CallerID name for Device/Provider Localization Rules allows to Localize name part of CallerID
  • [MOR] API method device_update allows to change Username and Password for dynamic SIP Device
  • [MOR] API method device_update allows to change IP and Port for IP authenticated Device
  • [MOR/M2] Last Calls page loading speed is significantly increased
  • [MOR/M2] It is now possible to set multiple Email for User. Messages will be sent to all User’s Emails
  • [M2] Number Pools allow to import prefixes (by adding trailing % character, for example 370%). This is useful when Number Pools are used in Blacklisting/Whitelisting. It is possible to block calls by Destination/Source prefix instead of specific number
  • [M2] New setting Show Hangup Cause allows User to see numeric hangup cause value (for example FAILED (41) instead of FAILED)
  • [M2] New Invoice features allow to create manual Invoices for specific time periods, recalculate/resend Invoices in bulk
  • [M2] Optimized Active Calls page for better system peformance
  • [M2] Destination Groups Stats are now accessible to simple Users
  • [M2] New feature CDR Export Template allows to create templates with specific columns for CSV files. These templates can be used to export CDRs from Last Calls