Troubleshooting

Your Firewall Passed. Your Balance Didn’t.

Stolen SIP credentials look like a real customer. Credit limits, live prepaid cut-off, and spend alerts stop fraud that Fail2Ban never sees.
Mindaugas Kezys
4 min read

The causes of No-Audio and One-Way-Audio VoIP Calls

What is it? Quite a common problem, when a voice call is successfully completed, but the voice packets only successfully travel in one direction,...
Mindaugas Kezys
3 min read

Post Dial Delay: why the far end rings late

You dial. The phone stays silent. Your customer hangs up before the first ring. On the report that silence shows up as a lower...
Mindaugas Kezys
3 min read

When provider does not see your calls in their…

In this article, I will show how to use PCAP to solve one particular problem that occurs between the system owner and provider. One...
Mindaugas Kezys
1 min read