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VoIP service has been a revolutionary technology in telecom that runs on software. As a VoIP service provider, you would want to create confidence among your prospects and build trust among your customers. One such way is to maintain a status page on your website that offers information about the uptime of your servers.
Previously, only few companies or datacenters used to display their service uptimes. They followed this approach to create confidence on their new technologies. Few such uptime pages are here –
- Stripe status page: The world’s most popular payment gateway displays the status of the uptime for their various methods of integrations. Their status page lists the uptime status of the various servers/applications supporting their integration methods. Eg: https://status.stripe.com/
- Twilio status page: Twilio is the leading platform for building voice and SMS applications. It displays the status of its APIs, API response time from North America, Europe graphically. This kind of graphs creates confidence when a prospective user needs to evaluate the platform. You may refer to the live page at https://status.twilio.com/
- Recurly status page: Recurly is a leading platform to manage subscriptions for the users on SaaS platforms. Its status page displays the availability of the Admin portal, APIs and thrid party integrations. You may check the status page at https://status.recurly.com/
- Shrivoice uptime page: Shrivoice is Finland based VoIP service provider offering VoIP services to businesses. Their client’s spread across the world could monitor the service uptime at https://status.shrivoice.com
Calling card business was once a thriving business. Many companies, retailers, resellers earned a livelihood from this business model. Nowadays, this business model is losing its sheen. Many people reason the downfall to the growing smartphone usage, availability of cheaper internet. In fact, it is true in a number of cases. But another important reason we believe is NOT changing the business model to sync with the technological changes. In this blog post, we shall discuss how one can use the growing smartphone usage and the cheaper internet to diversify the VoIP business and keep up the revenues balanced or go up! Continue reading
Your business might be sending various emails – transactional, promotional or sales or support related email to prospects and customers. Sometimes, you might have noticed that the recipient never opens your email. Have you ever questioned why? Most of the times, emails land in SPAM and are unnoticed. Today, business email servers like Google, Outlook and other email service providers have set up algorithms that automatically mark the business email as SPAM when certain standards are not followed. And then, your customer or valuable prospect never get to see your valuable email. In this post, we shall address this serious problem using a simple tool.
It is often difficult for small businesses to hire an in-house IT expert full-time. It is also quite common that in-house IT experts expertise is something other than email. The best way to overcome such limitations in such a case is to use third-party cloud services for optimal email routing. Such a cloud email service could be utilized for channeling the business email to land in the inbox. Continue reading
Selling a service to a potential customer is an art. Unlike products which can be seen and felt physically, services can not be experienced without purchasing. So, the strategies to sell a service is more of an art. Any potential customer will always compare the prices with other competitors in the market and try to negotiate hard with you or push you to reduce your prices. So, even if you offer high quality and prompt support, they are are not easily perceived by a potential customer. Nevertheless, you can overcome your competition and convince your customer with clever and intelligent billing plans that are attractive for customers and profitable for your business.
Because of this service providers now charge premium for the calls which are not originated in the EEA.
The charge is applied to the calls with CallerIDs not from EEA zones.
In MOR it is possible to filter such calls and send them to the few providers which does not apply such charges or just drop them.
New functionality allows to map CallerIDs from SIP from, rpid and pai fields to the known Whitelist of the correct CallerID formats and process the calls without the risk for overcharge.
Let’s see how:
Mobile usage is rapidly growing across the world aided by cheaper smartphones and internet price. VoIP businesses that have seen brighter days with Calling cards are now facing hard time to maintain their revenues and customers. So, most of the VoIP service providers are making efforts to enter the Mobile VoIP business.
Yet again, 6 years in a row:
Business VoIP is one of the main revenue source for many VoIP service providers. This business model requires quality in service as well as multiple features to serve a variety of business needs. Many of the VoIP service providers using Kolmisoft MOR Softswitch has the advantage to support a variety of business VoIP needs. With the increase in the penetration of the smartphone market, it is imperative for any VoIP service provider to be able to own mobile apps for his VoIP service and serve his clientele.