180 Stories by Mindaugas Kezys
What is it? Quite a common problem, when a voice call is successfully completed, but the voice packets only successfully travel in one direction,...
Quick update about the work we did last month. Support work-flow updated Changes to our Support System: We are working on some huge improvements...
We have many routing types and algorithms to choose from. Which one should we use, and when? What criteria determine the best routing model?...
Quick update about the work we did in 2021 November. Product Development work-flow updated We have implemented a system to handle custom development requests....
It’s never a matter of if a system goes down. It’s always a matter of when. (SysAdmin wisdom) High Availability Computational environments designed to...
Quick update about the work we did in 2021 October. 2FA Implementation Security improvement to help you protect your system using 2FA ...
You load three supplier price lists. The switch sends every call to the lowest price. A week later the customer says answer rate collapsed,...
Quick update about the work we did in 2021 September. Security Settings Separated Security settings into its own tab for easier management ...
It is sometimes called location-based routing, or A-number routing, or origin-based routing. The main idea is to determine the path of the call based...