Functionality to work with new EU regulations

Starting from 2017 June 15th EU introduced Regulation (EU) 2017/920 which eliminated all roaming charges for temporary roaming within the EEA (European Economic Area).

Because of this service providers now charge premium for the calls which are not originated in the EEA.

The charge is applied to the calls with CallerIDs not from EEA zones.

In MOR it is possible to filter such calls and send them to the few providers which does not apply such charges or just drop them.

New functionality allows to map CallerIDs from SIP from, rpid and pai fields to the known Whitelist of the correct CallerID formats and process the calls without the risk for overcharge.

Let’s see how:

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Increase your VoIP Business Revenue with Advanced Features on Mobile applications

Business VoIP is one of the main revenue source for many VoIP service providers. This business model requires quality in service as well as multiple features to serve a variety of business needs. Many of the VoIP service providers using Kolmisoft MOR Softswitch has the advantage to support a variety of business VoIP needs. With the increase in the penetration of the smartphone market, it is imperative for any VoIP service provider to be able to own mobile apps for his VoIP service and serve his clientele.

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Retail Site and Mobile Dialer Integration

Kolmisoft now introduces a new add-on service to kick-start your VoIP business. We are now offering website and mobile app integration with your MOR server. We help you integrate every possible feature of your VoIP business model that operates with MOR. Its easy to customize and easy to operate on a highly secured platform. Additionally, we also help you with ready to deploy mobile apps for iOS and Android.

Implemented solution for Finnish company https://moitele.com by Kolmisoft

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Answer-Seizure Ratio (ASR) and Average Call Duration (ACD)

Introduction

The answer-seizure ratio (ASR) and average call duration (ACD) are the most commonly used metrics to indicate VoIP route quality. They are mentioned in almost every email, chat, etc. between VoIP providers.

You need to understand and fully utilize them in your business when selecting the best routes from your providers, forecasting call volumes, determining traffic demand, measuring the performance of your infrastructure and fixing things when call quality deteriorates.

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