General
We lost our largest client. This is what happened, what we got wrong, and what we are changing. They were a fast-growing wholesale operator...
You already have Asterisk. You have a few scripts that rate CDRs overnight. Prepaid works for the customers you have today. A commercial softswitch...
You carry call-centre and dialer traffic for several customers on the same US or UK termination. One campaign opens at 09:00. Setup attempts spike....
You sell hosted PBX or UCaaS through partners. Each partner wants their logo, their rates, and their own customers. If every customer sits on...
Same tickets, servers, payments, and product votes. A clearer home screen, light and dark themes, and less hunting through menus. Kolmisoft clients already work...
The supplier PDF is 570 EUR above Last Calls for the same month. Finance wants to pay or to withhold. Pair their call file...
You open Last Calls on a Monday and a prepaid balance is gone. Or a postpaid account with unlimited credit spent half an hour...
A template export can stay on the server. You download it from CDR export files, and the email carries a link. The archive is...
You start a predictive campaign. The trunk still shows free channels. A second later the dialer log fills with SIP 503 and congestion, and...