General

The causes of No-Audio and One-Way-Audio VoIP Calls

What is it? Quite a common problem, when a voice call is successfully completed, but the voice packets only successfully travel in one direction,...
Mindaugas Kezys
3 min read

2022 January Update

Quick update about the work we did last month. Support work-flow updated Changes to our Support System: We are working on some huge improvements...
Mindaugas Kezys
1 min read

Which Routing Model to use?

We have many routing types and algorithms to choose from. Which one should we use, and when? What criteria determine the best routing model?...
Mindaugas Kezys
3 min read

2021 November Update

Quick update about the work we did in 2021 November. Product Development work-flow updated We have implemented a system to handle custom development requests....
Mindaugas Kezys
51 sec read

High-Availability, Redundancy and Fail-Over

It’s never a matter of if a system goes down. It’s always a matter of when. (SysAdmin wisdom) High Availability Computational environments designed to...
Mindaugas Kezys
3 min read

2021 October Update

Quick update about the work we did in 2021 October. 2FA Implementation Security improvement to help you protect your system using 2FA ...
Mindaugas Kezys
1 min read

Quality Based Routing

Description Quality based routing represents an advanced type of traffic routing. Based on historical data, the system calculates route quality based on a predefined...
Mindaugas Kezys
4 min read

2021 September Update

Quick update about the work we did in 2021 September. Security Settings Separated Security settings into its own tab for easier management ...
Mindaugas Kezys
52 sec read

Call Routing by Caller ID

It is sometimes called location-based routing, or A-number routing, or origin-based routing. The main idea is to determine the path of the call based...
Mindaugas Kezys
2 min read