Kolmisoft Blog

MOR (Big) Development Update

13 min read

MOR big development update

API

Major Enhancements

Webhooks and notifications

  • Warning balance webhook — async HTTP POST to configured Admin Webhook URL when user balance crosses Warning Balance threshold; uses Email variables; independent of Emails Enabled when Warning Balance Active is on.
  • Webhook for call end — per-device webhook fired when a call ends, sending user_id, device_id, calltime, src, dst, hangupcause, billsec, call_price, and balance_at_the_end_of_call.
  • Alert webhooks — POST to a configured URL when an alert activates or clears (id, name, type, object, cause, value, count, timestamp).
  • Hide balance/invoice UI for staff — Warning Balance section hidden for admin and accountant users; Invoice section also hidden for admin (accountants already excluded).
  • Warning balance notification label — setting renamed to Send a warning when balance drops lower than (warning-balance alerts are separate from email notifications).

PJSIP and devices

  • PJSIP Qualify timeout and frequency settings — split the single Qualify field into separate Qualify timeout and Qualify frequency inputs on PJSIP devices; when Qualify is off both fields are hidden and frequency is stored as 0; device update and provider update API parameters added.
  • PJSIP minimum and maximum expiration — added Minimum expiration and Maximum expiration fields on dynamic PJSIP devices (defaults 60 s and 7200 s), mapped to ps_aors.minimum_expiration and ps_aors.maximum_expiration.
  • PJSIP incoming and outgoing codec preference — added Incoming Call Codec preference and Outgoing Call Codec preference dropdowns on PJSIP devices and providers (local/remote/merge variants), mapped to ps_endpoints.incoming_call_offer_pref and outgoing_call_offer_pref; replaces the chan_sip-only “Enforce same codec as on Leg A” pattern for PJSIP.
  • media_use_received_transport — PJSIP device setting for TLS/DTLS-SRTP media transport (yes/no on device and via API).

Call monitoring

  • Accountant spy calls permission — new “Allow Spy Calls (Monitoring)” permission and ChanSpy device setting for accountants; Active Calls shows spy icon when permitted (aligned with admin/reseller).
  • Spy device selector on Active Calls — choose which device to use for call spy when the Monitoring Addon is active; selection stored per browser (cookie) so concurrent sessions for the same user can spy through different devices.

Reseller and permissions

DIDs and call flow

  • Diversion header on Call Flow — configurable diversion header input fields (default ${MOR_SIP_TO};reason=unconditional) on Settings and Call Flow “Same as come – with diversion”; hidden from simple users.
  • DID Incoming/Owner price on Last Calls — added user settings Show DID Incoming Price and Show DID Owner Price; when enabled, Last Calls shows DID number and incoming/owner price columns, including via user_calls_get.

Destinations and routing

SIP headers and localization

  • PAI on inbound DID calls — PAI transformation and localization follow DID device settings; added _any_ special keyword for header matching; PAI sent with localized URI and server IP even when provider omits PAI.

Services and wholesale

Billing, tariffs, and rating

Additional Improvements

Performance and usability

  • Origin country in CDR — faster origin-country lookup on CDR reports.
  • Invoice List load time — X19 Invoice List optimizations cut load time from ~12–15s to ~3s on a large client database; pagination and mixed-currency totals paths were tuned.
  • Email Log load time — Email Log now loads in ~0.5s for any date range on large databases (previously minutes or out-of-memory on wide ranges).
  • IVR Transfer to Device performance — faster Transfer To Device action picker on IVR edit for large device counts (client cited ~86,000 devices).
  • Device edit speedup — removed dead queries, Confline request cache, gated AMI/MOH loads, and slimmed find_device on /billing/devices/device_edit.
  • devices_all speedup — batch blocked-IP lookup, SQL pagination count, provider preload, and index on blocked_ips for the devices list page.
  • Dashboard speedup — cached integrity checks when all clear, deferred phonebook load, and targeted cache invalidation on /billing/ main dashboard.
  • Users list speedup — batch device counts, lean COUNT query, Confline cache, and shared load_users_list_page for list and hidden views.
  • Logout speedup — skipped authorize and localization filters on logout for faster session teardown.
  • Users edit speedup — Confline request cache, gated form data loads, and batched queries on /billing/users/edit.
  • test_api speedup — skipped servers_status_check and annoying_messages on the Selenium API hash helper endpoint.
  • Device edit speedup (additional) — further cuts on device edit load time.
  • Last Calls stats speedup — Confline cache, skipped servers_status_check, and memoized dropdown data on /billing/stats/last_calls_stats.
  • show_devices speedup — SQL pagination count, batch blocked-IP lookup, and provider preload on per-user device list.
  • load_bundle_sql speedup — skipped admin health checks on Selenium SQL bundle loader; slimmed hot path.

PJSIP and devices

  • PJSIP outbound proxy bulk update — enabling or disabling system proxy now updates outbound_proxy on all ps_endpoints (and related tables) and expires the PJSIP endpoint sorcery cache on every Asterisk server, matching per-device save behavior.
  • PJSIP special-character encoding in ps_* tables — ^ and ; in passwords and other PJSIP settings are escaped globally when written to ps_* tables (^5E, ^3B) while raw values remain in devices; avoids double-escaping on outbound_proxy ;lr suffix.
  • Reseller “All Servers” option — added an All Servers choice to reseller server settings so resellers see all servers without rewriting every device’s server assignment; device server pick lists match Admin when All Servers is selected.
  • Hide chan_sip device type (X19) — when Hide_Chan_SIP confline is 1, SIP (chan_sip) is hidden from new device and provider forms and from default device type selection to block new chan_sip endpoints.
  • PJSIP IPv6 transports — added udp_ipv6, tcp_ipv6, and tls_ipv6 transport options on PJSIP devices and providers, stored in devices.transport and synced to ps_* tables.
  • Caller ID number-pool setting label — renamed the user-device setting to “Allow Users’ Devices to select CallerID as a Random Number from the Number Pool” and moved the Purge User data button per updated User Details layout.
  • Auto-select codecs when none chosen — saving a device or provider with no audio codecs selected now auto-enables all audio codecs instead of sending allow=all to Asterisk; audio and video codec groups are handled separately.
  • No auto-select for video codecs — reverted the video-codec portion of an earlier auto-select change: when no video codecs are selected they stay disabled (fixes hidden video codecs being auto-enabled on PJSIP save).
  • Core cache load performance — sped up cache initialization when many devices/providers each have DST/SRC rules (MOR Core 29.0.40).
  • PJSIP Virtual IP on endpoints — when Virtual_IP conflines entry exists, saving endpoints writes media_address and bind_rtp_to_media_address=yes to ps_endpoints (one-way: existing devices keep values if conflines removed or changed).
  • Admin sets Accountant spy device — admin can assign or change Accountant ChanSpy device from User Edit without logging in as the accountant.
  • Blocked device Asterisk errors — blocked devices (hide_from_user) excluded from chan_sip peer SQL so empty-host blocked peers no longer spam srvlookup failed errors.
  • Caller ID localization wildcard — X wildcard added to cut digits after a specific prefix in localization Caller ID rules across location, device, provider, and prelocalization rules.
  • Device Rules Destination Add character limit — raised maximum length in the Destination Add field from 20 to 40 characters.
  • PJSIP provider registration retry — outbound PJSIP providers now retry registration periodically instead of attempting only once.
  • PJSIP outbound registration line parameter — registering providers automatically enable Add line parameter; GUI toggle hidden to prevent res_pjsip_outbound_registration line-support errors.
  • Reseller Provider Transport setting — Transport option added to Reseller SIP/PJSIP Provider edit (was missing vs admin provider edit).
  • Dedicated CLI permission on devices — accountants can manage device CLIs without User Manage permission; IVR permission moved to the IVR section.

Reseller and permissions

  • Partner Reseller Pro loss-call routing — core now evaluates Reseller Pro loss-call checks against the common-use provider tariff (not tariff id 0); reverted GUI restriction that blocked adding partner-tree Reseller Pros to common-use providers.
  • Whitelisted IPs search by Reason — added Reason filter on Whitelisted IPs (partial match with % wildcard, same pattern as IP search).
  • Accountant “See Providers prices and Profit” — permission renamed and radio buttons swapped so Disabled/Read behavior matches other accountant permissions (formerly “See only Users prices”).
  • Accountant filter on Invoices — filter the Invoices list by Responsible Accountant.

DIDs and call flow

  • Diversion header for DIDs Call Flow — “Same as come – with diversion” on DID call flows now supports configurable diversion header behavior, matching Call Flow diversion settings.
  • DID callflow icon on DID edit — callflow icon now appears on the DID edit page; forward callflows show a greyed (inactive) icon on both DID list and edit views.
  • DIDs ai_agent_compatible field — database field and index added for DIDs suitable for AI-agent use cases.

Billing, tariffs, and rating

  • Failover tariff delete guard — deleting a user tariff assigned as a provider failover tariff is blocked until the failover assignment is removed.
  • Wholesale tariff with CLI Groups — Make Wholesale Tariff preserves CLI Groups and adjusts rates accordingly instead of collapsing to a single active rate.

Destinations and routing

  • Origin country in CDR (matching logic) — origin lookup strips a leading + from source before subprefix matching against destination tables that store prefixes without +.
  • Duplicate CLI matching — when duplicate CLIs exist, routing matches on Domain and CLI together instead of CLI alone.

SIP headers and localization

  • Localize PAI with rule groups — Localize PAI now applies Rules from group in addition to standalone rules (MOR Core 28.0.69 / 29.0.52).
  • Auto-Dialer calls per minute — Calls per minute field added to Auto-Dialer campaign DB/GUI.
  • Copy Leg A Name to Leg B before auth by ANI — MOR Core now copies Caller ID name to Leg B number before auth-by-ANI so authentication can use the name field.

Platform and operations

  • SFTP SSL options — added GUI toggles for insecure SSL (--insecure) and optional CA certificate upload when SFTP uploads fail on certificate validation.
  • /var parent directory permissions — Asterisk install/check no longer chmods /var parent directories to 777; only the target subdirectory receives 777 when needed, avoiding snap and reboot permission fights.
  • DNS resolver health check — replication/DNS check uses dig queries instead of ICMP ping so resolvers that block ping but answer DNS are not reported unreachable.
  • Default IPv6 iptables rules — deploys default ip6tables rules to block IPv6 traffic on new installs.
  • Blocked IPs database load — added DB indexes on unblock and first 10 characters of chain to reduce load when fail2ban blocks many IPs.
  • Generate Hash action log error — GUI Generate Hash no longer writes false Action Log API errors (“Incorrect hash”, “User was not found”) after hash generation.
  • Replication check debug output — DB replication failure alerts in gui_debug.log now include full SHOW SLAVE STATUS output (Slave_IO_State, Slave_IO_Running, Slave_SQL_Running, etc.).
  • Exception error messages — clearer exception error text.
  • Gemfile gem version lock — pinned Ruby gem versions in the Gemfile.

Other improvements

  • SIP rinstance on proxy — OpenSIPS/proxy INVITEs now preserve the rinstance parameter from registered Contact URIs (fixes missing rinstance on outbound INVITE).
  • mor_direct dialplan extension pattern — broadened mor_direct extension match from _[v:0-9]. to _[a-zA-Z0-9]! so IP-auth trunks with letter-prefixed extensions route correctly (X17+).
  • Provider periodic-check status icon — provider list no longer shows red disabled icon when periodic SIP check is off but alive=0; icon reflects that calls are not blocked by periodic check.

Bug Fix Report

  • Backup failure (iplocations timeout) — backups failed when iplocations could not reach one upstream host; added timeout so backup continues when a geo-lookup source is unreachable.
  • DID active-from/active-till timezone display — fixed did_import crash (to_time on nil) and aligned DID edit save/display of active-from and active-till with the specification across X17/X18.
  • PJSIP device creation error — fixed ActiveModel::MissingAttributeError on device create after DB schema update; PJSIP ps_* cleanup on delete is more reliable.
  • Incorrect SIP Contact with reseller outbound DID forcing — fixed wrong Contact header when force_did_device_calls_as_outbound_for_resellers is enabled on proxy systems.
  • X19 logo size — fixed incorrect logo sizing on the X19 GUI.
  • MOR-Lite menu duplication — removed duplicate BLF-IVR-Time Periods entry after Queues-Log and hid Recordings > Quality Test in MOR-Lite navigation.
  • PJSIP device IP cleared on proxy systems — on CCL/proxy systems, PJSIP device update no longer strips device IP or runs manual Asterisk parse/update logic, restoring incoming trunk calls after device edit.
  • Asterisk connection timeout crash (Rami) — after Rails upgrade, TCP connection timeouts returned a different exception class; added 3 s timeout and correct rescue handling.
  • Asterisk crash on cached tariff prefix with + — fixed Asterisk crash when core cache is enabled and a tariff prefix contains + (e.g. +66).
  • Call limit 1 with core cache — fixed incorrect active-call limit enforcement when call limit is 1 and core cache is enabled vs disabled.
  • user_register PJSIP endpoint not loaded — PJSIP devices created via user_register API are now pushed to Asterisk immediately without requiring a subsequent GUI edit.
  • LCR price order ignores connection fee — LCR price ordering now considers connection fee, not per-minute rate alone, so the lower total-cost provider is chosen when rates are equal.
  • PJSIP INVITE with R-URI user@host — fixed incorrect handling of inbound PJSIP INVITEs whose Request-URI uses a bare user@host form.
  • PJSIP hidden device edit crash — fixed crash when editing a hidden PJSIP device where GUI cleared host and incorrectly treated the device as ipauth with PJSIP table mappings.
  • DID Owner Cost on Detailed Invoice — Detailed Invoice PDF and CSV now show the DID Owner Cost line when “Hide ‘DID owner cost’ line in detailed PDF invoice” is disabled.
  • Localization cut with core cache — fixed destination number cut rules (e.g. cut 00) applying incorrectly when core cache was enabled.
  • mor_device_status log/RAM use — stopped repeated status NOTICE spam and excessive log growth for ipauth devices with qualify=no.
  • Device rules with core cache — device rules (cut/add) now apply correctly when core cache is enabled.
  • PJSIP device on user registration — user registration with Registration enabled now inserts the created PJSIP device into ps_endpoints (aligned with user_register API behavior).
  • Localization before Number Pool — Caller ID localization now runs before Number Pool selection so provider-prefixed numbers localize correctly.
  • CLI CSV import encoding crash — fixed incompatible character encodings: ASCII-8BIT and UTF-8 when importing device CLIs from CSV (X18/X19).
  • PDF invoice encoding error — fixed Prawn::Errors::IncompatibleStringEncoding when resellers open generated PDF invoices.
  • Provider active/inactive LCR cache — toggling provider active/inactive now sets changes_present=1 on all LCRs containing that provider.
  • Settings page logo — X19 Settings showed X18 logo; updated to X19 branding.
  • Device status icon with qualify=no — devices with qualify=no no longer flip status icons in ways that confuse operators.
  • Asterisk CPU spikes — added kolmisoft_skip_chan_sip_endpoints sip.conf setting (default on) to skip chan_sip work that accumulated and caused periodic ~110% CPU spikes.
  • Core cache provider/number pool — fixed “Failed to find provider” in cache and number-pool trie errors after cache updates (MOR Core 29.0.49).
  • X19 Pilot Client hotfixes — client-specific Pilot Client fixes on one customer server.
  • Automatic tariff import Prefix+CLI — import now groups by cli_group_hash_key so rows with the same prefix but different CLI values all import instead of only the first match.
  • Automatic tariff import duplicate prefixes — fixed temp table doubling row count (duplicate prefixes) on large XLS imports without secondary data.
  • Single-DID interval internal error — adding one DID via DID Interval (same start/end) no longer throws internal error (X17–X19).
  • Payments CSV crash — fixed FrozenError: can't modify frozen String on Payments to CSV export for subscription payments.
  • Users List pagination order — fixed duplicate rows across pages when using 1 item per page with Order by Type.
  • Admin webhook visibility — admin Warning Balance webhook settings hidden from resellers and other non-admin users.
  • Provider rules cut/add order — fixed provider rules incorrectly stripping the first source digit before adding + prefix (MOR Core 29.0.54).
  • update.sh DNS change — update script no longer overwrites system DNS server configuration.
  • Service type missing on edit — one-time fee service type was not shown when editing services.
  • Action Log flooding — Action Log filled every minute with minute_actions_cooldown_time entries; Minute Actions no longer write to the Actions table on that cadence.
  • subscription_deleted_and_return_money_whole payment — subscription deletion with money return did not create the expected payment record.
  • Dynamic flat-rate subscription billing — new dynamic flat-rate subscriptions derive period_start_day from activation_start, and Start Period on day is disabled on edit to prevent incorrect partial-period charges.
  • API crash logging — API crashes (for example invalid DATETIME values in subscriptions_get) did not produce crash logs; crash logging restored.
  • Callbacks from wrong Asterisk server — GUI initiated callbacks using the Callback Server setting even when the device was registered on another node; callbacks now use the server where the device is actually registered.
  • Active calls limit / forward loop — inbound/outbound limits with failed-action forward could leave stuck or looping active calls.
  • Default install example devices — fresh X19 installs defaulted to PJSIP but example devices and providers from install remained SIP; example objects now default to PJSIP.
  • Provider registration icons — registration status icons were missing from the provider list on X19.
  • ANI device localization with cache — calls via ANI device used global destination rules when core cache was enabled instead of the virtual device’s assigned location rules.
  • English sound file permissions on install — en_sounds.tgz extracted with foreign uid/gid (999/1000) caused coredumps on R9; extraction now preserves the installing owner, with a check for existing systems.
  • Reseller default device Pass PAI setting — Default Device Caller ID Pass PAI selection now persists after Save Changes instead of reverting to Global.
  • Whitelisted IPs rejected local/private/server IPs — whitelist no longer applies local/private/server-IP blocks meant for blocked IPs; server primary and VM IPs can be whitelisted.
  • CallerID construction after Provider Rules — fixed malformed CallerID (e.g. +4nonymous) when Provider Rules cut/add digits on non-numeric names.
  • Provider registration status with long username — registration status now displays for outbound-registering providers with very long usernames.
  • Combined Rules rerating currency — rerating under Combined Rules → Location rules now uses the rate’s currency instead of the system default.
  • PJSIP device UNREGISTER button — UNREGISTER on a registered PJSIP device edit page now removes the device registration from ps_endpoints.
  • SIP 480 passed as 603 to originator — when a provider returns SIP 480 Temporarily Unavailable, MOR now forwards 480 to the originator instead of converting to 603 Decline (HGC 241 display aligned).
  • Common-use provider with cache — fixed routing/regression when common-use provider logic runs with core cache enabled.
  • Subscriptions page crash with linked device — Subscriptions list no longer crashes with “Configuration error” when a subscription has a device_id assigned.
  • device_update false “There is no such API” — fixed crash on device_update when callflow referenced server id -1; update succeeds and API returns correctly.
  • By-provider tariff bypass at zero balance — users with zero balance can no longer place calls on a by-provider dynamic tariff.
  • DB replication check false status — replication health check no longer reports broken replication on valid local replica output when remote source check misread column names or upstream state.
  • AMI request sent to SIP IP — when adding a MOR Asterisk server, AMI reachability check uses server_ip_for_ami instead of the SIP IP.
  • Default PJSIP device missing limit settings — default device configuration now exposes CPS and other limits available on regular user devices.
  • Invalid destination names in Last Calls — destination names from bad CSV imports are filtered to prevent broken Last Calls display.
  • PJSIP ps_endpoints context on device edit — editing a PJSIP device in a PBX pool no longer resets ps_endpoints.context to mor_local, restoring in-pool local calls.
  • Call transfer failures — Asterisk module ABI mismatch during transfer broke billing/routing; core source updated to resolve mismatch.
  • Last Calls dst with prelocalisation — when prelocalisation is used, dst now stores the original dialed number instead of the post-preloc value.
  • Provider CallerID not applied (PJSIP) — provider CallerID was not applied correctly on PJSIP calls.

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