Selling a service to a potential customer is an art. Unlike products which can be seen and felt physically, services can not be experienced without purchasing. So, the strategies to sell a service is more of an art. Any potential customer will always compare the prices with other competitors in the market and try to negotiate hard with you or push you to reduce your prices. So, even if you offer high quality and prompt support, they are are not easily perceived by a potential customer. Nevertheless, you can overcome your competition and convince your customer with clever and intelligent billing plans that are attractive for customers and profitable for your business.
Kolmisoft MOR offers a variety of features that enable easy deployment of Mobile VoIP. Such features help VoIP service providers to diversify their businesses and acquire new customers. In this post, we will share some insights into how a VoIP service provider may launch a Mobile VoIP service with the optimized settings.
Note: These settings are suggestive and observed to be helpful for Kolmisoft MOR customers. Neither Kolmisoft nor the author guarantees that these settings will work for every business model. These suggestions may be followed at your own risk.
Mobile VoIP involves integration between the smartphone app and the Kolmisoft MOR. This involves a lot of communication between the two – App and Kolmisoft MOR. This is possible by integrating via API. Kolmisoft MOR offers APIs to perform a variety of functions – simple tasks such as fetching balance to complex tasks like new user registration or collecting and updating payments and a lot more. The optimized settings could be discussed under three categories as below.
Because of this service providers now charge premium for the calls which are not originated in the EEA.
The charge is applied to the calls with CallerIDs not from EEA zones.
In MOR it is possible to filter such calls and send them to the few providers which does not apply such charges or just drop them.
New functionality allows to map CallerIDs from SIP from, rpid and pai fields to the known Whitelist of the correct CallerID formats and process the calls without the risk for overcharge.
Let’s see how:
- Balance display
- Add payment
- Active DID
- Recent calls
- Payment history
- Package info
- Quick pick for recharge
- Hot Call rates
We are happy to announce MOR X10 release. Important changes are bellow:
Newest security measure to protect admin access from unauthorized IP.
Due to popular demand we implemented additional security measure – now it is possible to block countries directly from the GUI!
One of our Clients designed the system with double redundancy. Short overview of such type of system