Post Category → MOR

Ensure VoIP business emails are not marked SPAM with this simple tool

Ensure VoIP business emails are not marked SPAM with this simple tool

Your business might be sending various emails – transactional, promotional or sales or support related email to prospects and customers. Sometimes, you might have noticed that the recipient never opens your email. Have you ever questioned why? Most of the times, emails land in SPAM and are unnoticed. Today, business email servers like Google, Outlook and other email service providers have set up algorithms that automatically mark the business email as SPAM when certain standards are not followed. And then, your customer or valuable prospect never get to see your valuable email. In this post, we shall address this serious problem using a simple tool.

It is often difficult for small businesses to hire an in-house IT expert full-time. It is also quite common that in-house IT experts expertise is something other than email. The best way to overcome such limitations in such a case is to use third-party cloud services for optimal email routing. Such a cloud email service could be utilized for channeling the business email to land in the inbox. Continue reading →

How to Increase Your VoIP Business Revenue with Intelligent Billing Plans

How to Increase Your VoIP Business Revenue with Intelligent Billing Plans

Selling a service to a potential customer is an art. Unlike products which can be seen and felt physically, services can not be experienced without purchasing. So, the strategies to sell a service is more of an art. Any potential customer will always compare the prices with other competitors in the market and try to negotiate hard with you or push you to reduce your prices. So, even if you offer high quality and prompt support, they are are not easily perceived by a potential customer. Nevertheless, you can overcome your competition and convince your customer with clever and intelligent billing plans that are attractive for customers and profitable for your business.

Continue reading →

Optimised Settings for your Mobile VoIP Business

Optimised Settings for your Mobile VoIP Business

Kolmisoft MOR offers a variety of features that enable easy deployment of Mobile VoIP. Such features help VoIP service providers to diversify their businesses and acquire new customers. In this post, we will share some insights into how a VoIP service provider may launch a Mobile VoIP service with the optimized settings.

Note: These settings are suggestive and observed to be helpful for Kolmisoft MOR customers. Neither Kolmisoft nor the author guarantees that these settings will work for every business model. These suggestions may be followed at your own risk.

Mobile VoIP involves integration between the smartphone app and the Kolmisoft MOR. This involves a lot of communication between the two – App and Kolmisoft MOR. This is possible by integrating via API. Kolmisoft MOR offers APIs to perform a variety of functions – simple tasks such as fetching balance to complex tasks like new user registration or collecting and updating payments and a lot more. The optimized settings could be discussed under three categories as below.

Continue reading →

Functionality to work with new EU regulations

Functionality to work with new EU regulations

Starting from 2017 June 15th EU introduced Regulation (EU) 2017/920 which eliminated all roaming charges for temporary roaming within the EEA (European Economic Area).

Because of this service providers now charge premium for the calls which are not originated in the EEA.

The charge is applied to the calls with CallerIDs not from EEA zones.

In MOR it is possible to filter such calls and send them to the few providers which does not apply such charges or just drop them.

New functionality allows to map CallerIDs from SIP from, rpid and pai fields to the known Whitelist of the correct CallerID formats and process the calls without the risk for overcharge.

Let’s see how:

Continue reading →