In this blog post we will discuss some issues faced by VoIP service providers and a how one of our customer is utilizing Kolmisoft’s API for MOR and M2 to ease these concerns.
For service providers, VoIP business is exciting when they find a new client and their profits go up. As any successful business, a service provider has to actively monitor his business. Set alerts for quality, account balances, invoices. These alerts need to be set for himself as well as customers so that any interruptions in the service are promptly addressed.
Today, we will discuss a new concept that simplifies these tasks. As a service provider many of you might have already felt the pain involved in monitoring the traffic and promptly supporting your customers. You might have missed parties, restricted your time with families and friends to monitor the business or for providing customer support.
At Kolmisoft, we are striving hard to ease running the VoIP business by regularly updating our software and developing APIs that beautifully enhance the flexibility to operate our softswitches from various softwares and devices. Here is a mobile application that utilizes MOR/M2 API to simplify the regular tasks in a VoIP business.