Looking to combine the flexibility of VitalPBX with the billing power of MOR Softswitch? In this guide, you’ll learn how to:
- Assign and route a DID from MOR to VitalPBX
- Configure outbound calls from VitalPBX and bill them in MOR
This setup is ideal for VoIP providers who want scalable, trackable, and fully billable infrastructure using trusted open-source and commercial tools.
Part 1: Assigning and Routing a DID to VitalPBX
Step 1: Reserve the DID in MOR
Go to the DIDs section in MOR. Choose a DID already configured in your system and reserve it for a specific user.
Step 2: Assign the DID to the Trunk
Assign the correct trunk (pointing to VitalPBX) to the DID. This ensures calls are routed properly to the PBX.
Step 3: Configure Inbound Route in VitalPBX
- Go to Inbound Routes
- Set Routing Method to Default
- In Description and DID Pattern, enter the DID number
- Set Inbound Destination to your extension (e.g., 1001)
- Click Save and Apply
Step 4: Test the Inbound Call
Call the DID and verify the call reaches the correct extension on your softphone. After the call:
- Check Last Calls in MOR
- View the CDR in VitalPBX under Reports
Part 2: Billing Outgoing Calls from VitalPBX via MOR
Step 1: Prepare MOR
In MOR, create:
- User:
vitalpbx123 - Device:
vitalpbx, marked as a trunk
Step 2: Configure Extension in VitalPBX
- Go to Extensions
- Use extension 1001 (or any available)
- Note down the password for use in MicroSIP
Step 3: Set Up MicroSIP
- Account Name: any descriptive name
- SIP Server / Domain: IP of your VitalPBX
- Username / Login: 1001
- Password: from VitalPBX extension
- Save and confirm MicroSIP shows as online
Step 4: Create SIP Trunk from VitalPBX to MOR
In External → Trunks in VitalPBX, configure:
- Description: MOR Trunk
- Remote Username: from MOR device
- Remote Secret: password from MOR
- Remote Host: IP of MOR
- Remote Port: 5060
- Identify By: Auth Username and IP
- Save and Apply
Step 5: Configure Outbound Route in VitalPBX
- Go to Outbound Routes
- Description: any descriptive name
- Trunk: select the MOR trunk
- Pattern:
X.(matches all numbers) - Save and Apply
Step 6: Test and Monitor the Call
- Dial an external number from MicroSIP
- Monitor the call in:
- MOR: Active Calls
- VitalPBX: Active calls view
Step 7: Review Billing Data in MOR
After the call:
- Check CDR in MOR: duration, rates applied
- Optionally review PCAP logs for troubleshooting
Conclusion
You’ve successfully connected VitalPBX with MOR Softswitch for full control over inbound and outbound calls. With this setup, you get:
- Reliable SIP trunking
- Accurate billing through MOR
- Inbound call routing with DIDs
- Outbound call control via MicroSIP and VitalPBX
This integration gives VoIP providers and resellers a scalable and efficient way to manage SIP traffic and billing from a single platform.
Want to dive deeper? Check out these PBX-related guides:
- Top PBX Platforms for VoIP Service Providers – Discover the PBX platforms for your VoIP business.
- PBX Security Best Practices – Protect your infrastructure from common VoIP threats.
- Contact us for more information.