Telecommunication Services Cooperation Agreement

What to include in a service agreement

Despite everyone’s best intentions, sometimes in business, it’s difficult for all parties to understand precisely what the others want. This is often a source of tension and dissatisfaction. Creating a service agreement sidesteps this problem in two key ways: firstly it allows for all parties to clearly define in writing their exact expectations for a relationship; secondly, if something were to go wrong, it provides recourse and a clear template for action.

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